Thank you for choosing FlyFindr. We’re committed to providing helpful, timely support for everything related to searching and booking flights, refunds, itinerary questions, and technical issues. This page explains the fastest ways to reach us, what information to include to speed resolution, expected response times, and tips to help us assist you effectively.
Choose the channel that best fits the urgency and nature of your request. For urgent flight issues such as imminent departures, missing e-tickets, or payment failures, call or use live chat. For refunds, documentation, or complex inquiries, email so you can attach supporting files.
Email: support@flyfindr.com
When emailing, include your booking reference (PNR or confirmation number), passenger full names (as on the
booking), travel dates, and a clear description of the issue. Attach screenshots, provider emails, or
medical/legal documents when applicable. This helps our team triage and escalate your case faster.
US & Canada: +(305) 914-0116
Use the Live Chat widget on our site for quick answers about search steps, fare rules, or simple itinerary checks. Chat is the fastest way to get interactive help during browsing; if your issue requires documents, chat agents will provide an email or ticket ID for follow-up.
For general inquiries or updates you can message us on social platforms. Do not share sensitive payment or personal details publicly—our team will direct you to a secure channel if needed.
Use this simple contact form if you prefer not to email directly. Connect the form action to your backend or form processor to capture support tickets.
Our team assists with a wide range of topics: locating booking confirmations and e-tickets, payment and card declines, refund and cancellation requests, guidance on fare rules and baggage allowances, name corrections (subject to airline rules), schedule change advisories, and troubleshooting site or alerting issues. For bookings issued directly by an airline, we will coordinate with them where possible, but the issuing provider controls final ticketing and refund decisions.
To resolve your request quickly, please include:
We aim to acknowledge emails and form submissions within 12–24 hours and resolve most straightforward queries within 3–7 business days depending on provider response times. Phone and live chat normally provide immediate assistance for urgent matters. Refunds and ticketing changes often depend on airlines or partners and may take longer; we’ll keep you informed at each step.
We strive to make our support accessible. If you require assistance in a particular format or have suggestions for improving our support options, please include accessibility notes in your message. Your feedback helps us improve response times and the quality of support for all travelers.
Thank you for trusting FlyFindr with your travel plans. Continue searching for great fares on our Search page or contact us using one of the methods above — we’re here to help.